Delivery & Collection

 

Singapore Local Delivery and Self Collection Chart
Delivery ServiceS$200 & AboveBelow S$200Delivery Time Frame
Standard Delivery Free S$10 4-5 working days*
Self-Collection (Appointment Only) Free Notify via email notification

*Please take note that on certain peak period or unforeseen situation, the delivery time frame may extend by several days. Rest assured that we will get your order(s) to you as soon as possible.

SINGAPORE DELIVERY

  1. Your order will be processed for courier pickup within 1-2 working days after you have placed an order online.

SINGAPORE SELF-COLLECTION

  1. Your order will be processed within 1-2 working days after you have placed an order online.

  2. You will receive an email notifications notfiying that your order is ready for collection.

INTERNATIONAL DELIVERY

  1. We will prepare your order and arrange for courier pickup in 1-2 working days.

  2. Upon handing over your order to the courier, the estimated cost and delivery time frame chart depending on the courier services you have selected will be quoted upon check-out.

  3. All goods sold may be subject to local customs duties and taxes (GST/VAT) which are not within our control. We will declare the exact value of the goods, excluding shipping charges. The customs duties and taxes (GST/VAT), which will be levied once the shipment reaches your country, will be covered by you.

WORKING DAYS (PREPARING YOUR ORDER)

  1. Our processing days are from Monday to Friday (9am-6pm) excluding Saturday, Sunday and Public Holiday.

WORKING DAYS (COURIER COMPANIES)

  1. Courier companies working days are from Monday to Friday excluding Saturday, Sunday and Public Holiday.

RETURN / EXCHANGE

  1. Engager Bike ensures that your items are inspected, packed and delivered properly. In the event when you received any wrong item or defective items, kindly write-in to us via email at sales@engagerbike.com with your Order ID. 

  2. Goods sold are not returnable, exchangeable, or refundable. 

CHANGES TO THIS SHIPPING & DELIVERY POLICY

  1. We reserve the right, at our sole discretion, to update this delivery & collection policy at any time.